Accessibility During Hotel Booking
As part of our reservation processes, we:
Modify our policies, practices, or procedures to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms Identify and describe accessible features at our place of lodging and guest rooms offered through our reservations system in enough detail to reasonably permit individuals with disabilities to assess independently whether a given place of lodging or guest room meets his/her accessibility needs Ensure that accessible guest rooms are held for use by individuals with disabilities until all other guest rooms of that type have been rented and the accessible room requested is the only remaining room of that type Reserve, upon request, accessible guest rooms or specific types of guest rooms and ensure that the guest rooms requested are blocked and removed from all reservations systems Guarantee that the specific accessible guest room reserved through our reservations system is held for the reserving guest, regardless of whether a specific room is held in response to reservations made by others.
Hotel Website Accessibility Features
Navigation Shortcuts
Structured, Semantic Markup
Images Visibility
Standards Compliance
Accessibility References
Web Content Accessibility Guidelines (WCAG) 2.0, which explains the reasons behind each guideline. Section 508 , Information and news about the accessibility standards introduced by Section 508 of the Rehabilitation Act.
ADA Accessibility Features at The Merchant
Overall
One (1) fully ADA accessible Queen Deluxe guest room located on the first floor available to book online or by phone A ramp located at the rear of the building allows entrance via the side door directly adjacent to the check-in area, lobby, and first floor common space and guest rooms
Parking & Transportation
One (1) ADA parking space located at the back door, directly beside the ramp entrance for easy access to the hotel and our ADA guest room (please call in advance to reserve the spot)
ADA-Accessible Guest Room Features
Compliant guest room bathroom facilities with roll-in showers Shower rails Wheelchair accessible doors, closets, and sinks Compliant clear space throughout guest rooms